Star

Mobile app · 2024

ROLE

Product Designer, Researcher

TEAM

1 Product Owner,
4 Developers,
4 Testers

MODEL

B2B

TIMELINE & STATUS

3 Months, Launched in June 2024

OVERVIEW

Star is a mobile app created for the business executives of the US Pharma pharmaceutical company, designed to streamline and enhance their daily operations. The name "Star" stands for Sales Team Activity Review, reflecting its core purpose of optimizing sales team activities.

HIGHLIGHTS

An all-in-one solution to streamline the daily operations of pharmaceutical business executives, enhancing efficiency and productivity through centralized task management, dynamic tour planning, and seamless reporting.

An all-in-one solution to streamline the daily operations of pharmaceutical business executives, enhancing efficiency and productivity through centralized task management, dynamic tour planning, and seamless reporting.

Sales snapshot

Sales snapshot

The insights section on the home screen offers a clear view of sales target and current versus previous month's sales parameters. The section uses comparison to fosters a sense of motivation and urgency. By transparently showcasing these metrics, sales professionals are encouraged to enhance their efforts to meet and exceed their goals.

Fragmented task management

They play a pivotal role by visiting doctors and pharmacies to promote and increase sales of the company's medical products. These representatives often handle extensive portfolios and are the first point of contact with key stakeholders.

CONTEXT

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

The pivotal role of business executives

They play a pivotal role by visiting doctors and pharmacies to promote and increase sales of the company's medical products. These representatives often handle extensive portfolios and are the first point of contact with key stakeholders.

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PROBLEM

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Inefficiencies and missed opportunities

The problem statement

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Fragmented task management

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

Fragmented task management

Complex Reporting Process

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

Submitting sales reports to managers is time-consuming and prone to errors when done manually.

Fragmented task management

Lack of tour planning

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

Monthly touring plans are often inflexible and hard to adjust dynamically, leading to inefficient use of time in the field.

Fragmented task management

Inaccessibility of Information

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

The lack of a centralized directory of doctors and pharmacies makes it difficult for reps to efficiently locate and visit these key stakeholders.

CHALLENGE

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

DISCOVERY

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

User persona

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

User flow

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

INITIAL DESIGNS

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Wireframes

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

The business executives visiting doctors and pharmacies lack a unified

USER TESTING

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Testing

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

FINAL DESIGN

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Final design

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Home

Final design

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Home

Final design

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Home

Final design

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Home

Final design

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Home

HANDOFFS

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Handoffs

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

TAKEAWAY

Keeping up with a competitive pharmaceutical industry

Keeping up with a competitive pharmaceutical industry

Takeaways

The business executives visiting doctors and pharmacies lack a unified and efficient digital solution to manage their daily tasks, track their monthly touring plans, submit various reports, and access a comprehensive directory of doctors and pharmacies. This inefficiency leads to reduced productivity and missed sales opportunities.

Fragmented task management

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

Fragmented task management

Complex Reporting Process

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

Submitting sales reports to managers is time-consuming and prone to errors when done manually.

Fragmented task management

Lack of tour planning

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

Monthly touring plans are often inflexible and hard to adjust dynamically, leading to inefficient use of time in the field.

Fragmented task management

Inaccessibility of Information

Managing daily tasks and appointments via multiple channels (paper, spreadsheets, emails) results in disorganized schedules and missed opportunities.

The lack of a centralized directory of doctors and pharmacies makes it difficult for reps to efficiently locate and visit these key stakeholders.

GET IN TOUCH

Have a question? Drop an email or connect via LinkedIn.

Say hi!

Copy Email

Have a question? Drop an email or connect via LinkedIn.

Say hi!

Copy Email

Have a question? Drop an email or connect via LinkedIn.

Say hi!

Copy Email

© Shaban 2025

© Shaban 2025